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This page (together with the documents referred to in it) tells you the terms and conditions on which we supply any of the products (the “Products”) listed on our website shop.daarzood.com (the “Site”) to you. Please read these terms and conditions carefully before ordering any Products from the Site.
These terms and conditions do not affect any of your statutory rights. However, it is important that you should understand that by ordering any of our Products from the Site you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
The Site is owned and operated by DAARZOOD POULTRY TRADING - SOLE PROPRIETORSHIP L.L.C., a company registered in the United Arab Emirates.
For the terms relating to the use of the website (including our intellectual property and trademark rights) and our privacy policy, please refer to our Privacy Policy.
By placing an order through the Site you warrant that:
A legally binding contract will be formed between us when:
When your order has been completed you will receive confirmation of the Product(s) ordered, the price paid, the estimated delivery date and your allocated order number. If you wish to amend any part of your order once it has been accepted and payment has been made, you will need to contact us by one of the following methods:
We may decline to sell any product to you for any reason. We are not obliged to tell you the reason for our decision.
As we proceed with your order you will receive a prompt from us if the Product you wish to order is no longer available. We may offer you the opportunity to purchase a Product of at least equivalent specification and value to the one you have attempted to order. This will not happen if the Product you are trying to order is temporarily out of stock.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of order.
Prices displayed on the Site are in UAE Dirhams (AED) and include VAT where applicable. Delivery charges, where they apply, are shown at checkout.
Orders from the Daarzood online store may be paid using credit card, debit card, or Cash on Delivery (COD).
Online card payments are processed through Shopify’s secure, PCI-compliant checkout. Your card details are encrypted in transit and are not stored on our servers.
Please note that if our security team suspects fraud, we reserve the right to cancel the transaction for security reasons. In most cases you will be notified of authorisation or fraud issues, if they occur, before you complete the check-out process.
We can only deliver to the countries shown in the shipping address of the checkout page. Contact Daarzood for alternative means of purchase for delivery to other countries.
An estimated delivery date for the product will be advised to you when you receive your order confirmation.
We will require a signature at the time of delivery of the Product(s). If the purchaser is not present, a person over the age of 18 with authority of the purchaser must be available to accept delivery. If we are unable to make the delivery of the Product(s) on the agreed date because there is nobody at home, we will leave a card confirming that we have attempted delivery. It will then be your responsibility to contact us to arrange a new delivery date.
Where it has not been possible to deliver the Product(s) through no fault of our own, we reserve the right to make a charge for any further attempt to deliver the Product(s). We will agree the amount of any such charge with you prior to attempting any further delivery.
Please refer to our Refund Policy.
We warrant to you that any Product(s) purchased from us through the Site is of satisfactory quality.
Our liability in connection with any Product(s) purchased through our Site is strictly limited to the purchase price of the Product(s). This does not include or limit in any way our liability for:
We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time, or for any indirect or consequential loss or damage of any kind however arising, whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
All notices given by you to us must be given in writing by email or at the address detailed in paragraph 4 above. We may give notice to you at either the email or postal address you provided to us when placing an order, or in any of the ways specified in paragraph 4. Notices will be deemed received and properly served immediately when posted on the Site, 24 hours after an email is sent, or three days after the date of posting any letter.
The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights and obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (a “Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control, including in particular (without limitation):
Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.
If we fail at any time during the term of a contract to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 10 above.
If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions or provisions, which will continue to be valid to the fullest extent permitted by law.
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order Product(s) from us.
Contracts for the purchase of Product(s) through the Site will be governed by UAE law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
